 CISCO
IP PHONE 7970G 
Cisco® IP phones provide unmatched levels of integrated business
capabilities and converged communications features beyond todays
conventional voice systems, surpassing competitive offerings. As the
market leader in IP telephony, Cisco Systems® continues to deliver
unparalleled end-to-end data and true voice-over-IP (VoIP) solutions,
offering the most complete, stylish, fully featured IP phone portfolio
to enterprise and small- and midsized-business customers.
The Cisco IP Phone 7970G demonstrates the latest technology and
advancements in VoIP telephony. It addresses not only the needs of the
executive or major decision maker but also brings network data and
applications to users without PCs. This state-of-the-art IP phone
includes a backlit, high-resolution color touch-screen display for easy
access to communication information, timesaving applications, and
feature usage. It also enables customers and developers to deliver more
innovative and productivity-enhancing Extensible Markup Language (XML)
applications to the display. Access to eight telephone lines (or
combination of lines and direct access to telephony features), a
high-quality hands-free speakerphone, a built-in headset connection,
both Cisco pre-standard Power over Ethernet (PoE) and IEEE 802.3af PoE
are supported.
CISCO IP PHONE 7970G FEATURES
The Cisco IP Phone 7970G is dynamic and designed to grow with system
capabilities. Features will keep pace with new changes via software
updates to the phone's Flash memory. The phone provides many
accessibility methods according to user preference.
The Cisco IP Phone 7970G does not require hands-on moves or changes.
Users can simply pick up the phone and move to a new location anywhere
on their network-without the help of a system administrator.
With both a color display and touch screen, the Cisco IP Phone 7970G
delivers more powerful applications and network data to the desktop.
Messages
The message key provides direct access to voice mail.
 Directories
The Cisco IP Phone 7970G identifies incoming messages and categorizes
them on the screen. This allows users to quickly and effectively return
calls using direct dial-back capability. The corporate directory
integrates with the Lightweight Directory Access Protocol 3 (LDAP3)
standard directory.
 Settings
The settings key allows the user to adjust display contrast and select
from a large number of ringer sounds and volume settings for all audio
components such as ringer, handset, headset, and speaker. Network
configuration preferences can also be set up (usually by the system
administrator). Configuration can either be automatic or manually set up
for Dynamic Host Control Protocol (DHCP), Trivial File Transfer Protocol
(TFTP), Cisco CallManager software, and backup Cisco CallManager
software.
 Services
The Cisco IP Phone 7970G allows users to quickly access diverse
information such as weather, stocks, quote of the day, or any Web-based
information. The phone uses XML to provide a portal to an ever-growing
world of features and information.
 Help
The online help feature gives users information about the phone's keys,
buttons, and features. The pixel display allows for greater viewing
flexibility and significantly expands the information viewed when using
features such as Services, Information, Messages, and Directory. For
example, the Directory button can show local and server-based directory
information.
 Volume Control, Microphone Mute Button, and Speaker On/Off Button Speakerphone
The Cisco IP Phone 7970G features high-quality speakerphone technology.
It also includes an easy-to-use speaker on/off button and microphone
mute buttons. These buttons are lit when active. The convenient volume
control button provides for easy decibel-level adjustments for the
speakerphone, handset, headset, and ringer.
 Stereo Jack Sockets
Located on the side of the Cisco IP Phone 7970G is a 3.5-millimeter (mm)
stereo jack socket for connection to auxiliary speakers or headphones,
and a second 3.5-mm stereo jack socket for connection to a stereo
microphone. Note: auxiliary speakers, headphones, or microphones can
only be used with external power adapters.
 Display Key
The display key provides easy access to previous "pages" or applications
still open on the liquid crystal display (LCD).
 ADDITIONAL FEATURES
The internal Cisco 2-port Ethernet switch allows for direct connections
to a 10/100BASE-T Ethernet network via an RJ-45 interface with single
LAN connectivity for both the phone and a colocated PC. The system
administrator can designate separate VLANs (802.1Q) for the PC and Cisco
IP phones, providing improved information security and voice and data
reliability.
A dedicated headset port eliminates the need for a separate amplifier
when using a headset. This allows the handset to remain in its cradle,
simplifying headset use.
The handset is hearing aid compatible (HAC) and meets Federal
Communications Commission (FCC) loudness requirements for the Americans
with Disabilities Act (ADA). Section 508 loudness requirements can be
achieved using industry-standard in-line handset amplifiers such as
Walker Equipment W-10 or CE-100 amplifiers.
The dial pad is also ADA-compliant.
The foot-stand of the Cisco IP Phone 7970G is adjustable from flat to 60
degrees to provide optimum display viewing and comfortable use of all
buttons and keys. The foot-stand is keyed to match standard wall-jack
configurations for wall mounting. Two optional wall-mount brackets are
also offered.
For the Cisco IP Phone 7970G to have full display brightness, the
external power adapter is an ordering requirement. The Cisco IP Phone
7970G can receive power down the LAN from any of the Cisco in-line
power-capable blades and boxes; however, the display screen is "half
bright" and therefore is not the recommended mode of operation.
In addition, the Cisco IP Phone 7970G supports both the Cisco
pre-standard Power over Ethernet (PoE) and IEEE 802.3af PoE.
For added information security, the audible dual tone multi-frequency (DTMF)
tones are masked when the speakerphone mode is used.
Other Cisco IP Phone 7970G features include:
• 24+user-adjustable ring tones • G.711 and G.729a audio compression • An IP address assignment-DHCP client or statically configured • Comfort noise generation and voice activity detection (VAD) programming on a system basis SETTINGS AND SPECIFICATIONS
The Cisco IP Phone 7970G includes the following settings:
• Display contrast • Ring type • Network configuration • Call status
The phone specifications are as follows:
• Phone dimensions: 9.1 x 10.5 x 6 inches (23.1 x 26.67 x 15.24 centimeters [cm]) (height x width x depth) • Screen dimensions: 3.38 x 4.5 inches (8.6 x 11.4 cm) (height x width) • Phone weight: 3.6 pounds (1.8 kilograms [kg]) • Display resolution: 320 x 234, supporting a 12-bit color depth NETWORK FEATURES
Network features for the Cisco IP Phone 7970G include the following:
• Cisco Discovery Protocol • Automatic IEEE 802.1q (VLAN) configuration • G.711a, G.711u, and G.729ab audio compression codecs • Integrated Ethernet switch • 10/100BASE-T Ethernet connection through an RJ-45 interface for LAN connectivity • Software upgrade supported using a TFTP server • Provisioning of network parameters through DHCP • Voice activity detection, silence suppression, comfort-noise generation, and error concealment PROTOCOLS SUPPORTED
The Cisco IP Phone 7970G is compatible with Cisco CallManager Version
3.3(3) and later, using the Skinny Client Control Protocol (SCCP).
POWER SUPPLY
When ordering, note that local power is required, using the new Cisco IP
Phone 7970G AC-to-48-VDC power adapter (CP-PWR-CUBE-3=); additionally
one of the following regional-specific cords is also required:
• CP-PWR-CORD-NA (North America) • CP-PWR-CORD-CE (Central Europe) • CP-PWR-CORD-UK (United Kingdom) • CP-PWR-CORD-AU (Australia) • CP-PWR-CORD-JP (Japan) • CP-PWR-CORD-AP (Asia Pacific) • CP-PWR-CORD-AR (Argentina) • CP-PWR-CORD-SW (Switzerland) TEMPERATURE
The operating temperature should be 32° F to 104° F (0° C to 40° C).
The relative humidity is 10 percent to 95 percent (noncondensing).
Storage temperature is 14° F to 140° F (-10° C to 60° C)
CERTIFICATION
The Cisco IP Phone 7970G meets the following regulatory compliances:
• CE Marking • Safety –Underwriters Laboratories (UL) 60950 –Canadian Standards Association (CSA) C22.2 No. 60950 –Electro-Magnetic Compatibility (EMC) –Federal Communications Commission (FCC) Part 15 (CFR 47) Class B –ICES-003 Class B –EN55022 Class B –CISPR22 Class B –AS/NZ 3548 Class B –VCCI Class B –EN55024 –EN 50082-1 –EN 61000-3-2 –EN 61000-3-3 • Telecommunications –FCC Part 68 (CFR47) hearing aid compatible (HAC) –IC CS-03 SERVICE AND SUPPORT
Cisco IP Communications services and support reduce the cost, time, and
complexity associated with implementing a converged network. Cisco and
its partners have designed and deployed some of today's largest and most
complex IP communications networks-meaning that they understand how to
integrate an IP communications solution into any customer's network.
Cisco design tools and best practices help ensure that the solution best
fits specific business needs from the start, eliminating costly
redesigns and downtime. Proven Cisco methods facilitate a sound
implementation that will deliver the required functions and features-on
time. Support services include remote network operations, network
management tools to administer the converged application and network
infrastructure, and technical support services.
Through these services, customers benefit from the experience gained by
Cisco and its partners. Taking advantage of this valuable experience,
customers can create and maintain a resilient, converged network to meet
their business needs today-and in the future.
ORDERING INFORMATION
Table 1 lists part numbers for the Cisco IP Phone 7970G and Cisco
CallManager.
Table 1. Cisco IP Phone 7970G and Cisco CallManager Part Numbers
Cisco offers a standard 1-year warranty. An optional Cisco SMARTnet®
service agreement is also available
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